Cancellation Policy

Kindly give us 24-hour notice of reschedules and cancellations so your therapist can fill your appointment with another client.

You will be charged the full-service fee for “no-show” and same day reschedule/cancellation of appointments. Opt to find a friend to come in in your place instead.

20% Gratuity for your therapist will be added to all Spa Retreats, Spa Rituals, Series and Parties or two or more. Credit card required to reserve, and 48 hours notice required on cancellation thereof.